Terms and Conditions

Services provided by ETERNAL UTOPIA UK LIMITED, with registered address Churchill House, 142-146 Old Street, London, United Kingdom, EC1V 9BW, our website (www.itemd2r.com) is governed by UK law, and any subsidiaries provided to you under the domain of www.itemd2r.com and sub domains are subjected to the following terms of use. If you do not agree to the terms and conditions of this agreement, you are not permitted to use our services or access to our site.

License and Site Access

The Site grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction SERVICES. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of the Site.

Accounts

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use the Site's services only with involvement of a parent or guardian. The Site and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Description Of Service

Through www.itemd2r.com, We provides you multiple game items,They are Rune/Runewords/Runewords(Bases)/Uniques/Charms/Unidentified/Rings/Amulets/Helm/Armors/Gloves/Shields/Weapons/Max Varies 95%+/Hot Sales/Set items/Class Specific/Jewel/Misc/Gear/Rare Items/Crafted/Magic Items/Ethereal(ETH).

Personal And Privacy Information

itemd2r agrees not to disclose any information, identity, subject or identity to any other party unless required by the law. All information collected from itemd2r will be used to complete our services and improve our services that are provided.

Govering Law

These TERMS AND CONDITIONS and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of UK.

Indemnification

At itemd2r's request, you agree to defend, indemnify and hold harmless itemd2r, its shareholders, partners, affiliates, directors, officers, employees, agents or suppliers, its licensees, distributors, Content Providers, and other Members of the Service, from all damages, liabilities, claims and expenses, including attorneys fees and costs, arising from any breach of this Agreement by you.

By entering www.itemd2r.com you agree to all the terms above.

Refund and Cancellation policy

Customers to request refunds for products under reasonable conditions. Products not received: The products were not delivered to the customer within the scheduled delivery time. In this case, the customer can apply for a refund. Repeat payment: The customer made repeated payment to one order. In this case, we can respect the customer's willingness to give a refund. We will refund one of the payments, or multiple payments (The premise is that the order is not delivered.).

In the following cases, I am afraid we can not refund to customers:

Completed delivery: the products have been delivered to the customer as agreed and consistent with the description.

Unpaid Order: The customer is not allowed to apply for a refund for the unpaid order.

if you want to cancel a transaction, please contact service email: [email protected]. Tell us the reason and circumstances of your cancellation and we will process your cancellation.(The premise is that the order is not delivered.).

About the refund, please contact service email: [email protected] under reasonable conditions. Your refund request will be verified after you submit the order number and the reason for the refund. If the request is approved, The refund will be returned to the customer account or bank card. We will process the refund request in 7 working days，but the exact time of refund is determined by the processing speed of the different banks.Cardholder is eligible for a refund for 14 days after purchasing a service or a product.

COPYRIGHT COMPLAINTS

itemd2r.com respects the intellectual property rights of others.If you believe that your property appears on this site in a manner that constitutes infringement of your copyright,please contact our legal department ([email protected])

Identity

Conduct

YOU AGREE not to use the Service to:

upload, post (including but not limited to attachments), email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;

harm minors in any way;

impersonate any person or entity, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;

manipulate identifiers in order to disguise the origin of any Content transmitted through the Service;

email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements); email, transmit or otherwise make available any Content that infringes any rights of any party;

upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, except in those areas that are designated for such purpose;

upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service; intentionally or unintentionally violate any applicable law, any rules of any national or other securities exchange, including, and any regulations having the force of law; stalk" or otherwise harass another; and/or collect or store personal data.

ELECTRONIC COMMUNICATIONS

When you visit the Company's websites or send e-mails to us, you are communicating with us electronically. You consent to receive communications us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

PRODUCT DECSRIPIONS

The Company and its affiliates attempt to be as accurate as possible in describing a product or service. However, the Company does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by the Company itself is not as described, your sole remedy is to return it within 24 hours of purchase.

RESTRICTED USERS

No person, employee, agent or entity affiliated in way to any game publisher or developer, including without limitation, Blizzard Entertainment, Battle.net, Sony Online Entertainment Inc., Sony Computer Entertainment America Inc., Ncsoft Corporation, Turbine, Ubisoft, Codemasters, Electronic Arts, CCP Games, Atari, Webzen, Acclaim, Mythic Entertainment, Inc., Lucasfilm Entertainment Company Ltd., and Sqare Enix CO., LTD,Turbine,Bhi and Gravity Corps,MGAME INC.Wizet or NXgames Inc,MOLI GROUP LIMITED & Sing-Gium International, ankama Company (the 'Company', the 'Studio') is authorized to use or access this site or to utilize the services provided herein.

BILLING

Please note that we do NOT charge your credit card until your order enters the shipping/delivery process. We verify prices and stock as part of our shipping procedures. If an item's correct price is lower than our stated price, we charge the lower amount and ship you the item. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY THE COMPANY ON AN 'AS IS' AND 'AS AVAILABLE' BASIS. THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E- MAIL SENT THE COMPANY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES.

Preferences

The Company stores data that it collects through cookies, log files, and third party sources to create a profile of your preferences, in order to improve the content of the Company's web site for you.

WAIVER

The failure of the Company to enforce any provision of these Terms and Conditions shall not be construed as a waiver or limitation of the Company‘s right subsequently to enforce and compel strict compliance with every provision of these Terms and Conditions.

SEVERABILITY

If any term or provision in these Terms and Conditions is found to be void, against public policy, or unenforceable by a court of competent jurisdiction and such finding or order becomes final and non-appealable, then, the offending provision shall be deemed modified to the extent necessary to make it valid and enforceable. If the offending provision cannot be so modified, then the same shall be deemed stricken here in its entirety, and unless such term or provision is material to the performance of these Terms and Conditions, the remainder of these Terms and Conditions shall survive with the said offending provision eliminated.

DISPUTES

Any dispute relating in any way to these Terms and Conditions, your visit to the Company's websites or to products and/or services you purchase through the Company shall be exclusively submitted to arbitration in UK, except that, to the extent you have in any manner violated or threatened to violate the Company's intellectual property rights, the Company may seek injunctive or other appropriate relief in any court in the World, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under these Terms and Conditions shall be conducted under the rules then prevailing in UK. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms and Conditions shall be joined to an arbitration involving any other party subject to these Terms and Conditions, whether through class arbitration proceedings or otherwise.

REMEDIES

You acknowledge that violation of these Terms and Conditions could cause irreparable harm for which monetary damages may be difficult to ascertain or an inadequate remedy. You therefore, agree that the Company shall be entitled, in addition to its other rights, to seek and obtain injunctive relief for any violation of these Terms and Conditions without the filing or posting of any bond or surety. Furthermore, in the event a lawsuit or action is brought by any party under these Terms and Conditions to enforce any of its terms, it is agreed that if the Company shall be deemed to be the prevailing party as determined by final judgment, not subject to appeal, of a court of competent jurisdiction, the Company shall be entitled to recovery of reasonable attorney's fees, expert fees, litigation expenses and court costs in addition to any other relief granted by the court.

Delivery

And if the waiting time is more than the introduction, usually we will email our customers to explain the reason. Or please come to Live Chat to contact us.

There are some possible reasons would occur the delay with virtual items/currencies:

1. Game server/platform are being updated/patched/maintenance.

2. Game servers/platform are suddenly broke down.

3. The high demand for a particular product.

4. There is something wrong about your orders, you left the wrong information, we can't deliver your order.

5. We need your help to start your order but you are offline or unable to contact you.

6. Other reasons.

If your order got delayed, need to apologize for the inconvenience. Please come to Live Chat to contact us, we will help you trade your order at once.

Non-disclosure

The Company protects the privacy and integrity of the data it collects by employing appropriate administrative protocols, technical safeguards, and physical security controls designed to limit access, detect and prevent the unauthorized access, improper disclosure, alteration, or destruction of the data under its control. The Company transmits the data used by its external service providers for the specific outsourced operations listed above across public and private networks via recognized encryption technologies, such as by using Secure Sockets layer (SSL) software, which encrypts the data you input.

Terms of Subscription

ItemD2R provides Subscription-based premium membership services to use vouchers when placing orders. The Subscription-based service, which is also known as recurring payment service, is only applicable to the Monthly Premium Plan.

1.Customer consent

By using the paid service, you agree to each of the following. (1) These Paid Service Terms of Service, and (2) ItemD2RTerms of Service, Privacy Policy and ItemD2R License Agreement that apply depending on your country / region, and others that generally apply to ItemD2R websites. These documents are collectively referred to as the "Terms". Please read the terms and conditions carefully. You do not understand the Terms or accept any part of them. You will not be able to use this paid service.

Each time you order any of the Subscription-based Premium Plans. You will enter into a separate contract for the Services under the Terms and Conditions. By completing your purchase, you will confirm that you are willing to enter into a binding agreement with provision of the applicable Subscription-based Premium Plans.

2. Recurring Payment Policies

Payment: We provide you with one available Monthly Subscription Plan:

We charge you 4.99 USD/Month(1 Months Premium), it provides you with conditional 3 vouchers for 10 USD, you can use them when placing order on our websites.

By clicking "Subscribe Plus" on the checkout page, you agree that you are engaging in a Monthly Subscription (starting from the date you pay for this plan). Your credit card will be automatically billed 4.99 USD every month from the date of your subscription and further notifications will be received via email from ItemD2R.

If we do not receive payment from your credit card provider or if your credit card expires or is rejected, you agree to pay all amount due upon demand. Following any such non payment, we may require you to provide a second valid credit card before continuing use the services. We reserve the right to take all steps necessary to collect amounts due from you, including but not limited to legal action.

If your account is more than 30 days past due. you will be solely responsible for any and all fees charged to your credit card by the issuer, bank or financial institution including, but not limited to, membership, overdraft, insufficient funds, and over the credit limit fees.You agree to notify us about any billing problems or discrepancies within 15 days after the first appear on your credit card statement.

Refunds: Given the nature of vouchers. we do not generally offer a refund or credit on a purchase unless required under national consumer law or other relevant consumer protection laws.

For Premium Users who activates the Premium Plan less than or equal to 15 days, and uses less than 1 voucher, ItemD2R may assess and execute refund or credit requests considering both legal terms and actual circumstances comprehensively.

It normally takes about 5-7 business days to process a refund request. Alter 5 business days. please contact your card-issuing bank to track the money return process.

Cancellation of Subscription : You may cancel your Monthly Subscription at any lime by logging into your account, clicking on Personal Center, and following the cancellation procedures described there. If ou need help, feel free to email us [email protected]. The cancellation will take effect for your next monthly billing cycle. There will be no additional fees for the cancellation of Monthly Subscription.We will deduct a regular monthly fee from the date the user accepts the subscription: 4.99 USD until the user cancels the subscription. During this period, we will charge the 100% full amount of the fee 4.99 USD even if the user does not use the PLUS service.

3. Access to this paid service

Geographical restrictions : This Paid Service and the content available within this Paid Service are currently only available in some countries. You agree not to provide false, inaccurate, or misleading information in order to pretend that you are a resident of a supported country and use it within the Paid Services.

No attempt shall be made to circumvent restrictions on access to possible content or its availability,

4.License

You will be entitled to a non-exclusive license to access the Paid Services including content provided through the Paid Services, but all rights, ownership and interests associated with the Paid Service (including vouchers provided through the Paid Services), Reserved by ItemD2R and its licensors, except as expressly granted in these Paid Terms of service. If ItemD2R reasonably determines that you have violated any provision of these Paid Services Terms. your rights set forth in this Section 4 will be immediately expire.

5.Limits

In using this paid service, the customer shall not do or try the following.

• Use this paid service in an illegal way or for any purpose

• Share your ItemD2R account password with a third party to allow access to this paid service that the third party has not ordered

• Reproduction of the content of this paid service, or sale, rental or sublicense to a third party

• Modify, reverse engineer, modify, suspend, or otherwise modify the technologies that ItemD2R use to protect the Paid Services, or encourage or assist third parties in doing so

• Accessing the Paid services by any means other than those

• To remove the notice or display regarding the rights attached to this paid service

6.Changes

Changes or Terminations of the raid services: ItemD2R reserves the right to change the availability or the paid services. In addition, ItemD2R may modify, suspend or terminate the Paid Services with or without prior notice, and to you and any third party regarding such modifications, suspensions or terminations. We do not take any responsibility. However, this does not affect your ability to request a refund as described above.

Changes to these Paid Terms of Service : ItemD2R may amend these Paid Terms of Service at any time. By completing the order, you agree to the new Paid Service Terms, and the Terms will allow you to use the entire Service (including previously ordered Paid Services) and beyond (including previously ordered Paid Services). You have expressed your consent to apply to all orders (until these Paid Terms of Service are changed again). If you do not accept the updated Paid Terms of Service, you will no longer be able to order additional Paid Services and the latest Paid Terms of Service you have accepted will be ordered by you. It will continue to apply to the use of this Paid service.

7. Miscellaneous rules

1. You understand and agree that the content provided by this Paid Service may be offensive to some people and may not be displayed about such potential. In addition, there is no guarantee that the description of this paid service or the content available in this paid service is accurate. You use the Paid Services at your own risk, and ItemD2R agree that, in accordance with applicable law you will not be liable to you for any content that you find offensive.

2. If you have any comments or complaints about this paid service, you can leave a message through email [email protected].

3. You are solely responsible for your use of the Paid Services, your breach of these Paid Services Terms, and the consequences (including damage or loss incurred by ItemD2r).

4. You understand and agree that you will pay all fees by the specified deadline and will provide you with a valid credit card or other payment method approved b ItemD2R. In addition, you acknowledge that your consent online establishes a valid contract between you and ItemD2R and expresses your willingness to be bound by your consent online.

Version 1.0 2022/8/17