Genshin Impact Developer Fined $20M for Loot Box Issues

Genshin Impact Developer Fined $20M for Loot Box Issues

Updated: June 17,2025 | Game: GENSHIN IMPACT
Genshin Impact Developer Fined $20M for Loot Box Issues

Settlement Details

Genshin Impact's publisher, Hoyoverse, recently reached an agreement with the Federal Trade Commission (FTC) of the United States to settle allegations regarding misleading practices related to their loot boxes. As part of this settlement, Hoyoverse will pay a substantial $20 million fine and will implement measures to prevent players under the age of 16 from making in-game purchases without parental consent.

The FTC emphasized that Genshin Impact's mechanisms may have enticed children and teens into spending large amounts of money for in-game rewards without a clear understanding of the odds associated with such purchases. The statement from FTC Director Samuel Levine pointed out that these practices aimed at younger audiences could lead to confusion and hefty expenditures for families.

Impact on Players

Beyond the financial settlement, Hoyoverse is mandated to disclose the odds of winning loot box prizes and exchange rates for the virtual currency used within Genshin Impact. This transparency should aid players in making informed decisions, especially regarding the Genshin Impact Top Up options, where players usually purchase Genesis Crystals to enhance their gaming experience.

Additionally, the settlement requires the company to delete any personal data collected from users under the age of 13, enhancing compliance with the Children's Online Privacy Protection Act (COPPA). These steps represent a significant shift towards safeguarding younger players in online environments.

Company Statement

In response to these allegations and the settlement, a representative from Cognosphere, which oversees Genshin Impact's operations, stated:

“Animation-style games and shows are well-received by global audiences and players across various ages. Genshin Impact is a popular free-to-play, anime-style game designed for older teens and adults. While we believe many of the FTC’s allegations are inaccurate, we agreed to this settlement because we value the trust of our community and share a commitment to transparency for our players. Under the agreement, we will introduce new age-gate and parental consent protections for children and young teens and increase our in-game disclosures around virtual currency and rewards for players in the U.S. in the coming months.”

Virtual Currency Systems

The FTC's investigation also revealed concerns regarding the virtual currency systems implemented in Genshin Impact. Players often found these systems confusing, obscuring how much they were truly spending to win coveted “five-star” loot box prizes. Many players, particularly children, reportedly spent hundreds, if not thousands, of dollars in pursuit of these rewards. This situation calls into question the ethical implications of such gaming mechanics and their long-term effects on young players.

As a player, ensuring you are well-informed about how to effectively utilize your resources can enhance your Genshin Impact experience. By understanding the loot box mechanics and keeping an eye on their associated odds through the upcoming disclosures, players can make more strategic decisions during their gameplay journey.

For additional resources and information on how to top up your in-game currency, consider visiting ItemD2R.com for reliable options.

In conclusion, while the developers express a commitment to addressing these issues, the broader discourse on loot box regulations continues to grow in the gaming community. Players are encouraged to share their experiences and advocate for fair practices that prioritize user safety and transparency.